You can use any type of browser, CHROME, FIREFOX, SAFARI, OPERA, INTERNET EXPLORER.
*Recommended CHROME | SAFARI
You can either search for equilibrium solution (m) sdn bhd or you can type equilibrium.my
Once you are at our website, you can choose to register if you do not have an account, please note that you are required to purchase a plan or ticket before you can proceed. Else you can email to firstname.lastname@example.org
Click on the Login button at the top center
Enter your credentials, your an either use your email or your username
Once you have successfully login, the system will redirect you to the Account Page, if you do see this page yet, you can click on your name and it will trigger a popup menu options where you can select My Account, My Cart, Or My Checkout
Make sure you have a valid plan before you proceed further, else proceed to Pricing’s Page and purchase a plan.
You will be able to see a My Ticket Icon on the right last item, click on it and this page will appear
To create a ticket, all you need to do is press the orange button.
Make Sure you have a Valid Short Title of the issue, and enter the description of the issue, you can use the functions to add images, links and quotes bold, italic, list and etc options as you needed. you can also upload files as needed, please note max 5mb only
WARNING! DO NOT LOAD ACTIVE SCRIPTS OF CODES. LEGAL ACTIONS WILL BE TAKEN AGAINST YOU. IT IS AGAINST THE LAW TO INJECT OR LOAD ACTIVE SCRIPTS OF CODES INTO ANOTHER PERSON LIVE SITE WITHOUT PRIOR CONSENT OR VALID REASON.
once you have create a ticket you will get this notification and also via email,
you can click on the ticket list
To create a private credential, all you need to do is press the ticket and you can click on the CREDENTIALS BUTTON
Enter the title of this credentials, you will have two options of fields Textfield or Textarea
Once you have added what fields you need, then click on save. note this is private for the user to the agent in charge only, no one else can see this area
Login > go to My Ticket > Click on the open ticket, and post your responds
Login > go to My Ticket > Click on the open ticket
Click on the recipient edit button next to the word
follow on screen instructions
Click on the close button
Your email address will not be published. Required fields are marked *
Save my name, email, and website in this browser for the next time I comment.